Student Accounts
Failure to pay your tuition bill by the due date may result in the cancellation of your fall class schedule and prevent access to your residence hall room assignment. All undergraduate students are subject to course cancellation for non-payment of the tuition bill. If you have any questions regarding your account balance, please contact the Office of Student Account Services at saccounts@miami.edu or 305-284-6430 Opt.5.
WiFi Connectivity
Each student room in the residential colleges has individual ports for each student as well as a dedicated wireless access point (WAP). Telecommunications representatives for ‘CaneNet, will be located in the lobby areas of all residential colleges during the first-year move-in process.
Please call 305-284-6565 for assistance or additional information on hardware and software requirements, or other computer questions. Students residing on campus who do not have a computer may use the computer labs located in each of the residential colleges. Each computer lab is equipped with Dell computers as well as printers.
Campus TV
In addition to more than 170 channels, including over 110 in HD, residential students are also provided with free access to HBO GO and Philo when connected to the University’s wired or WiFi network.
Room Changes
You can pick up a “Request for Room Change” form from the Housing and Residential Life Office, first floor-north wing of Eaton Residential College, room 153. Return the form to the Housing and Residential Life Office once it is completed. The housing assignments staff will issue room change approvals and new assignments as early as August 20 for students who are trading places with another student.
All other changes will be made as soon as space and processing time permits. Requests will be processed in the order they are received. Priority will be given to students currently residing in temporary housing.
Mail and Packages
We cannot accept packages prior to Saturday, August 11. Please note that using the full address for letters and packages will ensure mail is delivered promptly. Please promptly pick-up any packages. Unclaimed packages will be returned after 14 days.
‘Cane Card Information
Your ‘Cane Card is your University of Miami identification card, and you should carry it with you at all times. In the residential colleges, you must swipe your ‘Cane Card through the card reader at the entrance door of your living area as well as your room door.
After 10 p.m., you must also present your ‘Cane Card to the Security Assistant who will verify that you are authorized to enter the building.
‘Cane Cards may be obtained upon move-in at your residential area.
Smoke-Free Campus
The Coral Gables campus of the University of Miami is an entirely smoke-free campus. Inhaling, exhaling, burning, or carrying any lighted cigarette or electronic cigarette, cigar, pipe, or other such device that contains tobacco or other smoke-producing products will be prohibited in all areas of the campus.
Maintenance
Should you experience a maintenance issue or concern, a quick phone call to Facilities Work Control 305-284-8282, or an online work order request submitted to miami.edu/sro can get your problem solved usually within 48 hours.
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