Travel News

Fall 2025

Greetings Travelers!

We hope everyone had a restful summer. After a few months away, campus is back to its lively self as we begin another exciting school year. Last month, we welcomed our newest students and their families, while continuing students returned and settled into their dorms. Classes are now in full swing—and to top it off, our first two football games of the season were a win!

As the semester gets underway, whether you’re planning travel for business or leisure, we’ve got you covered. No matter the purpose of your trip, our office is here to provide resources, guidance, and support to make your travel planning as smooth as possible. From tools that help you book efficiently to information that keeps you safe and informed, we are committed to helping every traveler make the most of their journey.

Helpful Reminders:

• Review the Travel Policy to stay up to date.
• Visit our website for trainings, discounts, and answers to frequently asked questions.
• Planning international travel? Be sure to review our international travel guidelines and familiarize yourself with International SOS, the University’s global assistance program.

Save the Date

Travel Fair 2025

We’re excited to share that we’ll be hosting a Travel Fair this fall! Join us on Tuesday, November 11, from 10:00 a.m. to 2:00 p.m. at the Shalala Student Center.

Connect with University travel partners, explore exclusive discounts and benefits available to employees and students, and enjoy special giveaways and a raffle.

We look forward to seeing you there!

Business Travel

Concur

World Travel, Inc. is the preferred travel agency for all University of Miami business travel. They support travel reservations either through live agents or online via the Concur Travel Portal. Travel services through World Travel are available 24/7/365. The University of Miami dedicated team are available during regular business hours from 8:30 a.m.- 8:00 p.m. EST, Monday through Friday (excluding holidays).

World Travel Designated Agent Team
Toll Free: 888-206-6044 (inside the U.S.)
Direct: 610-695-6080 (outside the U.S.)
Email: UMiami@worldtravelinc.com

NOTE: All University business hotel and airline contracts, including discounted fares, are posted in the GDS. To ensure you receive contracted rates, we encourage you to book on Concur.

Join us on Thursday, September 18, from 2–3 p.m.

Register Now

Can’t attend a live session? Access our Travel Portal tip sheets anytime here.

Leisure Travel

Deem

Planning a leisure trip? Visit Deem's website, the University of Miami's platform for booking hotel and car rentals for leisure travel.

• Car Rentals: Discounted rates are available for employees and students only (terms and conditions may apply – visit travel.miami.edu for details).
• Hotel Rates: Special leisure rates are available for employees, students, visitors, and family and friends of the University.

Hotel News

THesis Hotel Miami

THesis Hotel Miami, a Curio Collection by Hilton, is the perfect destination for University of Miami students, faculty, staff, and visiting families. Whether you’re attending a campus event or looking for a vibrant spot to relax, THesis offers a unique blend of comfort and exceptional culinary experiences. Choose from three distinct dining options: Mamey, serving bold Latin fusion for breakfast, lunch, dinner, and weekday happy hour; The Collab, an upscale Mediterranean-Asian fusion restaurant open for dinner Tuesday through Saturday; and Ivy Rooftop, an open-air lounge ideal for casual gatherings and sunset celebrations.

The hotel features 245 modern guestrooms, 14,000 square feet of meeting and event space, a rooftop pool and lounge, fitness center, wellness spa, full-service beauty salons, and is pet friendly. As a Hilton property, guests can earn Hilton Honors points while staying or dining at any of our restaurants. Plus, the UM community enjoys 15% off food and beverage, along with exclusive offers for graduations, campus visits, and Hurricane Game weekends.

Please contact the hotel directly for their UM friends and family rate at (305) 667-5611 or email sales@thesishotelmiami.com.

Rental Car News

Hertz

The Department of Travel Management has partnered with Hertz to provide the University of Miami with discounted rates for University business travel. Reservations can be made directly on the Travel Portal, with a World Travel live agent or by booking directly with Hertz.

• Exceptional competitive contract rates.
• Unlimited mileage when returned to the same location.
• 24/7 roadside service.
• Pick-up and drop-off service at all airport locations.
• Loss damage waiver.
• Liability coverage.
• Minimum rental age of 18 when renting on business.

NOTE: Renters may be asked for proof of affiliation with the University of Miami at the time of booking or vehicle pickup.

Airline News

Redeeming Unused Airline Tickets

"Unused" airline tickets are a credit to an airline that resulted from canceling a changeable, but non-refundable ticket. Unused tickets will be shown in the profile of the traveler whose name was on the original ticket. Some tickets cannot be transferred to other travelers.

NOTE: All unused airline tickets have an expiration date. Once unused tickets have expired, they cannot be used/redeemed.

To apply unused airline tickets for a future trip, please contact World Travel, Inc.:

World Travel Designated Agent Team:
Toll Free: 888-206-6044 (inside the U.S.)
Direct: 610-695-6080 (outside the U.S.)
Email: UMiami@worldtravelinc.com

AAdvantage Business Program

The AAdvantage Business Program rewards eligible companies and their travelers for booking business travel on AA.com and the American app.

Better for University travelers:

• Travelers earn more Loyalty Points toward status when flying for business.
• These additional Loyalty Points can accelerate your path toward AAdvantage status.
• Continue to earn miles and Loyalty Points as an AAdvantage member.
• Switch between business and personal travel with ease on AA.com or the American app.

NOTE: You'll need to be an AAdvantage member to register. For eligibility details and more information, please visit aa.com/aadvantagebusiness.

To register your AAdvantage account, please sign-up with your University of Miami email address.

Question: Can I use my airline status (Frequent Flyer, etc.) for upgrades and priority check-in through the Travel Portal?

Answer: Yes. You can book your tickets at negotiated prices through the Travel Portal, then use your booking record locator number to use your status and points directly through the airline website or app. If you booked and included an airline rewards number, your booking will automatically be shared with the airline and will even be found in your airline app.

For more Travel FAQs, visit the Travel Portal FAQ home page.