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Travel Newsletter - September 2024

Travel News

Fall 2024

Greetings from the Department of Travel Management

The start of the school year is an exciting time on campus. ’Cane Kickoff welcomed all of our new students and their families. Continuing students have returned to campus, and classes are now in full swing. As the new school year begins, whether you're planning travel for business or leisure, we’ve got you covered.

To stay informed with the latest updates, please take a moment to review our Travel Policy. While the use of the Travel Portal is no longer required, it is strongly encouraged when using University funds for travel. Additionally, our travel website is a valuable resource where you can find travel trainings, discounts, and answers to frequently asked questions.

If you're planning international travel this semester, be sure to read up on our international travel guidelines and familiarize yourself with International SOS, the University’s Global Assistance program. For those planning a leisure trip, don’t forget to explore Deem, our platform for booking hotels and car rentals. Enjoy special leisure rates exclusive to employees and students! Deem hotel rates can also be extended to visitors, family, and friends.

The Travel Management team is here to assist with any questions or concerns you may have. Happy travels!

 
International SOS

New Feature: Forward My Itinerary

International SOS has introduced a new feature that makes registering your trip itinerary easier than ever. Travelers are required to register any airfare, hotel, or car rental itinerary not booked through the University of Miami Travel Portal with International SOS. If you book through the Travel Portal, your itinerary is automatically shared with International SOS.

You may register your trip with International SOS manually, by completing a short profile and registering your trip in MyTrips or you may forward your itinerary. For help registering a trip, visit the MyTrips User Guide. Click below for instructions on how to manually forward your itinerary.

Manually Forward Your Itinerary

Don’t forget to print a copy of the UM Travel Assistance Card. This card includes your membership number, emergency contacts, and additional important information at a glance.

 
Travel Portal News

Join Our Next Training Session

Join our next Travel Portal training webinar on Thursday, September 19, from 2-3 p.m. Register now!

Unable to attend a live Travel Portal training? No problem! Access our tip sheets here.

 
Hotel News

Opening Soon: Moxy Miami Wynwood

Later this month, the brand-new Moxy Miami Wynwood Hotel will open its doors in the vibrant Arts District! To celebrate, they are offering an exclusive 15% off your stay.

Located within walking distance of Wynwood's best entertainment, nightlife, restaurants, bars, museums, and retail stores, Moxy Miami Wynwood is the perfect place to experience the city. Guests will be greeted with a complimentary "Moxy Welcome Cocktail" upon arrival, setting the tone for an unforgettable stay.

Book your stay and be one of the first to experience Miami's newest hotspot! Click here for the 15% promo.

 

Mayfair House Hotel & Garden

A Two MICHELIN Key hotel nestled in Miami's vibrant Coconut Grove, natural beauty meets iconic design at Mayfair House Hotel & Garden, just minutes from campus. Discover 179 residentially-appointed rooms with private terraces and cocktail bars, a stunning rooftop pool and three international restaurants & lounges amid lush gardens & fountains.

Walk to upscale shopping, waterfront entertainment and water sports, then easily drive to Miami’s electric downtown, artsy Wynwood and famous South Beach. Mayfair House Hotel & Garden adorns 18,000 square feet of well-appointed indoor and outdoor function space perfect for meetings, holiday celebrations, or a retirement party.

Mayfair is offering a special 20% discount and round-trip transportation to campus. To take advantage of this offer, please click here to book your stay.


Be sure to check out our website for a full list of all 2024 participating hotels. Corporate rates are available on the Travel Portal and leisure rates are available on Deem.

 
Airline News

Redeeming Unused Airline Tickets

"Unused" airline tickets are a credit to an airline that resulted from canceling a changeable, but non-refundable ticket. Unused tickets will be shown in the profile of the traveler whose name was on the original ticket and, usually, these tickets cannot be transferred to other travelers.

NOTE: All unused airline tickets have an expiration date. Once unused tickets have expired, they cannot be used/redeemed.


To apply unused airline tickets for a future trip, please contact World Travel, Inc.:

World Travel Designated Agent Team:
Toll Free: 888-206-6044 (inside the U.S.)
Direct: 610-695-6080 (outside the U.S.)
Email: UMiami@worldtravelinc.com


World Travel 1:1 Agent Bookings

World Travel agents can assist with complex bookings, issues with a trip, or booking group travel. Booking fees are currently waived for business travel. NOTE: Agency fees for leisure air travel and companion travel will apply.

The University of Miami dedicated team are available during regular business hours from 8:30 a.m.- 8 p.m. EST, Monday through Friday (excluding holidays).

 

Southwest Airlines

Rapid Rewards Sweepstakes 

Southwest Airlines is giving you the opportunity for a chance to win 10,000 Rapid Rewards points! To enter, make sure you are signed up for Rapid Rewards, then fill out the information in the sweepstakes entry form. Don’t forget to add your Rapid Rewards number to the “Frequent Flyer” section of your Concur profile to ensure you are earning points when you travel that can be used towards a future trip!

Enroll in the sweepstakes here. Deadline is October 15, 2024 11:59 p.m. CT


Join us for a webinar!

 

Please register here. After registering, you will receive a confirmation email containing the Zoom details.

 
Empowering Businesses. Rewarding Travelers.

AAdvantage Business Program

The AAdvantage Business Program rewards eligible companies and their travelers for booking business travel on AA.com and the American app.

Better for University travelers:

  • Travelers earn more Loyalty Points toward status when flying for business.
  • These additional Loyalty Points can accelerate your path toward AAdvantage status.
  • Continue to earn miles and Loyalty Points as an AAdvantage member.
  • Switch between business and personal travel with ease on AA.com or the American app.

NOTE: You'll need to be an AAdvantage member to register. For eligibility details and more information, please visit aa.com/aadvantagebusiness.

To register your AAdvantage account, please sign up with your University of Miami email address.

 

TRAVEL PORTAL Myth Buster FAQ

Question: Can I book for another employee or student on the Travel Portal?

Answer: Yes. The employee or student will need to give you rights as one of their Travel Assistants. By doing so, you will be able to act as the traveler and book their travel. All booking information and transactions will then be stored in the traveler's profile. To access the Travel Assistant tip sheet, please click here.

For more Travel FAQs, visit the Travel Portal FAQ home page.

 

"If we were meant to stay in one place, we'd have roots instead of feet."

— Rachel Wolchin