Travel Newsletter - February 2024
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Travel News
Greetings from the Department of Travel Management!
We have numerous updates to share with you regarding travel at the University. Our office recognizes the importance of convenience and safety for faculty and staff travelers, leading to the encouragement to utilize the University Travel Portal for bookings. However, in an effort to align our Travel Policy and Travel & Business Expense Reimbursement Policy with our peers and best practices, we have made some revisions.
Faculty and staff are no longer required to use the travel portal for their bookings and may do so outside of the portal. If a traveler chooses to book outside of the travel portal, they are required to register their trips (both domestic and foreign) with International SOS (ISOS), the University's Global Assistance Program. Travelers who book through the portal will have their trips directly uploaded to ISOS. You can download the most recent copy of the ISOS travel assistance card here. Please note: Students are strongly encouraged to book airfare through the University Travel Portal, but it is not required.
In addition, we would also like to highlight a change that was made to air travel for Business Class seating. Business Class tickets are approved for flights over 5 hours of continuous flight time (excluding layovers and change of plane). Pre-approval before the ticket is purchased is not required.
As always, Travel Management is here to assist you with any questions or concerns you may have. Happy traveling!
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Travel On The Go
World Travel is excited to launch their new WorldMobile App! This new tool will assist travelers while on the go. All current Travel Portal profiles will be loaded into the new app. To learn more, please register for a demo.
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Travel Portal News
Join our next travel portal training webinar on Tuesday, February 13 from 11 a.m.-12 p.m. Register now!
Unable to attend a live Travel Portal training? No problem! Access our tip sheets here.
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Hotel News
Our 2024 corporate rates are now available on the Travel Portal. We've partnered with numerous hotels to offer exclusive discounts to University of Miami faculty, staff, and students. Check out our website for a list of participating hotels.
Introducing Deem
Planning a leisure trip? Allow us to introduce Deem, our new platform for booking hotel and car rentals exclusively for leisure travel. Enjoy special leisure rates available for employees, visitors, family, and friends. To begin exploring discounted rates, visit our Deem site and create an account.
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Airline News
"Unused" airline tickets are a credit to an airline that resulted from canceling a changeable, but non-refundable ticket. Unused tickets will be shown in the profile of the traveler whose name was on the original ticket and, usually, these tickets cannot be transferred to other travelers.
NOTE: All unused airline tickets have an expiration date. Once unused tickets have expired, they cannot be used/redeemed.
To apply unused airline tickets for a future trip, please contact World Travel, Inc.:
World Travel Designated Agent Team:
Toll Free: 888-206-6044 (inside the U.S.)
Direct: 610-695-6080 (outside the U.S.)
Email: UMiami@worldtravelinc.com
World Travel 1:1 Agent Bookings
World Travel agents can assist with complex bookings, issues with a trip, or booking group travel. Booking fees are currently waived for business travel. NOTE: Agency fees for leisure air travel and companion travel will apply.
The University of Miami dedicated team are available during regular business hours from 8:30 a.m.- 8 p.m. EST, Monday through Friday (excluding holidays).
For unused airline tickets purchased prior to September 30, 2022, please contact Travel Management at travel@miami.edu.
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Empowering Businesses. Rewarding Travelers.
American Airlines has launched a new business loyalty program. The new AAdvantage Business Program rewards eligible companies and their travelers for booking business travel on AA.com and the American app.
Better for Travelers:
- Travelers earn more Loyalty Points toward status when flying for business.
- These additional Loyalty Points can accelerate your path toward AAdvantage status.
- Continue to earn miles and Loyalty Points as an AAdvantage member.
- Switch between business and personal travel with ease on AA.com or the American app.
NOTE: You'll need to be an AAdvantage member to register. For eligibility details and more information, please visit aa.com/aadvantagebusiness.
To register your AAdvantage account, please sign up with your University of Miami email address.
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A-List Status Promotion
You may be eligible for 90 days of A-List status on Southwest Airlines!
Register for the promotion between February 2 and March 22, 2024, and if qualified, you can extend your A-List status for an additional 12 months.
Enjoy A-List perks such as:
- Priority boarding for you and everyone on your reservation
- Priority Lane and Express Lane access when available
- Same-day change and same-day standby
- 25% Rapid Rewards earning bonus
To learn more about the promotion and register, please visit southwest.com/tierexperience. Don't forget to include your Rapid Rewards number in your Concur profile!
Questions? Please review the Tier Experience FAQs.
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Ground Transportation
The University of Miami has partnered with Brightline to provide exclusive rates for business and leisure travel when purchasing fares. University employees and students can enjoy the benefits of Brightline travel for rides between Miami, Aventura, Fort Lauderdale, Boca Raton, West Palm Beach, and Orlando.
- SMART Service Train Tickets: 25%
- PREMIUM Service Train Tickets: 10%
Visit Brightline to open an account with your University email address and book your fare.
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TRAVEL PORTAL Myth Buster FAQ
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Question: My name in the travel portal does not match my legal name on my travel documents. Can Travel Management update my name?
Answer: Employee profiles in the travel portal are fed directly from Workday. As a result, your travel profile name and reservations will only appear as such. To make a name change, you will need to reach out to Human Resources so it updates in Workday.
Please note: Airline tickets must match your legal travel documents (passports, driver's license, etc.)
For more Travel FAQs, visit Travel Portal FAQ home page.
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"The most beautiful thing in the world is, of course, the world itself."
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