Travel Newsletter - December 2024
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Travel News
Greetings from the Department of Travel Management
With the fall semester behind us and the holidays in full swing, the campus community is looking ahead to the start of 2025. For many, this is a season of reflection, celebration, and, of course, travel. Whether you are planning trips for leisure or business, we are excited to share some important updates to enhance your travel experience. In November, World Travel implemented a Sabre Technology upgrade to its Global Distribution System (GDS). Concur was updated to T2 – the Evolution of Travel, featuring a booking experience that mirrors the look and feel of airline and hotel websites. To explore the new Concur T2 interface, please click here for a virtual walkthrough. You can also sign up for a Travel Portal training webinar to learn about the latest features and functionalities. The next session will be held on January 14th at 2pm. Click here to register.
Make sure to visit our travel website for additional resources, including training opportunities, discounts, and answers to frequently asked questions. We encourage you to read on and discover more exciting updates from our travel partners. As always, the Travel Management team is here to assist with any questions or concerns you may have.
Wishing you safe and joyful travels this holiday season!
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Travel Agency News
World Travel, Inc. is the preferred travel agency for all University of Miami business travel. They support travel reservations either through live agents or online via the Concur Travel Portal. Their consultative and customer-centric approach optimizes the travel experience while providing exceptional value.
Their services include:
- Agent Support
- After-Hours Support
- Policy Compliance
- Low Fare Guarantee
- Corporate Discounts
- Comprehensive Reporting
- Unused Ticket Management
Travel services through World Travel are available 24/7/365. The University of Miami dedicated team are available during regular business hours from 8:30 a.m.- 8 p.m. EST, Monday through Friday (excluding holidays).
World Travel Designated Agent Team
Toll Free: 888-206-6044 (inside the U.S.)
Direct: 610-695-6080 (outside the U.S.)
Email: UMiami@worldtravelinc.com
NOTE: All University business hotel and airline contracts, including discounted fares, are posted in the GDS. To ensure you receive contracted rates, we encourage you to book on Concur.
World Travel Certified as a Women’s Business Enterprise
World Travel, Inc. is proud to announce that they are officially certified as a Women’s Business Enterprise (WBE) by the Women’s Business Enterprise National Council (WBENC). This certification underscores their dedication to maintaining high standards of quality and professionalism, as well as their unwavering commitment to promoting women in leadership roles for a more inclusive and equitable business environment.
To learn more about WBENC, click here.
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Travel On the Go
As part of World Travel’s rebrand, WorldMobile is getting a fresh new look! If you haven’t downloaded WorldMobile yet, now’s the perfect time. Enjoy an easy way to organize your trips and have essential information at your fingertips. Check out the instructions below for additional details.
Registration Instructions
NOTE: If you have automatic app updates enabled, you’ll notice a brand-new WorldMobile icon on your mobile device once the update is complete. If you don’t have automatic updates enabled, the icon will remain the same until you manually update to the latest version.
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Leisure Travel
Planning a leisure trip? Visit Deem's NEW website, the University of Miami's platform for booking hotel and car rentals for leisure travel.
- Car Rentals: Discounted rates are available for employees and students only (terms and conditions may apply – visit travel.miami.edu for details).
- Hotel Rates: Special leisure rates are available for employees, students, visitors, and family and friends of the University.
IMPORTANT: If you previously had a Deem account, you will need to create a NEW account on the new website. However, any reservations you booked for future travel will remain valid.
NOTE: When creating your new account, please set a password using only numbers and letters—no special characters.
To learn more, please visit the New Deem-Traveler Help Center.
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International SOS
International SOS has introduced a new feature that makes registering your trip itinerary easier than ever. Travelers are required to register any airfare, hotel, or car rental itinerary not booked through the University of Miami Travel Portal with International SOS. If you book through the Travel Portal, your itinerary is automatically shared with International SOS.
You may register your trip with International SOS manually; by completing a short profile and registering your trip in MyTrips or you may forward your itinerary. For help registering a trip, visit the MyTrips User Guide. Click below for instructions on how to manually forward your itinerary.
Don’t forget to print a copy of the UM Travel Assistance Card. This card includes your membership number, emergency contacts, and additional important information at a glance.
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Hotel News
Visit the EVEN Hotel Miami-Airport, where purposeful wellness meets relaxation in a modern setting. The hotel is not only ideal for students, business travelers and cruise-goers but also for furry friends as they are pet-friendly.
Relax by the resort-style outdoor pool, recharge in the fitness center, or refuel with balanced meals at EVEN Kitchen & Bar. Enjoy the spacious rooms, free Wi-Fi, and free airport shuttle so you can sail seamlessly into your next adventure.
Explore the artistic havens of Little Havana, Wynwood, and the chic shopping of Brickell City Center, Dolphin Mall, and Coral Gables. Take a thrilling airboat ride in Everglades National Park, visit LoanDepot Park, or stroll the renowned Miami Beach.
Book now and take advantage of the special University of Miami rate!
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Exclusive Rental Benefits for University of Miami Travelers
University of Miami travelers can enjoy exclusive perks and benefits with Enterprise Mobility. Whether you are renting for business or leisure, we’ve got you covered with tailored solutions:
• Enterprise: Ideal for local rentals, giving you convenience and flexibility.
• Enterprise Truck Rental: Perfect for moving, hauling, or tackling large projects.
• National Car Rental: Your go-to for seamless airport travel, with the added benefits of the free Emerald Club membership.
Unlock the Benefits of National's Emerald Club
Enhance your travel experience with Emerald Club by National Car Rental. Membership is free and offers time-saving benefits and rewards with every rental:
• Skip the Counter: Go straight to the lot, select your car, and drive away.
• Choose Your Ride: Pick any car from the Emerald Aisle, typically a free upgrade to a higher-class vehicle for the midsize rates.
• Earn Rewards: Enjoy free rental days faster and upgrade opportunities.
Getting Started
• Enroll in Emerald Club for free here.
• Explore all the benefits and perks of Emerald Club here.
• Start Booking! Reserve Now.
Take advantage of these free exclusive benefits to make every trip—whether for work or leisure—more rewarding and convenient!
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Airline News
"Unused" airline tickets are a credit to an airline that resulted from canceling a changeable, but non-refundable ticket. Unused tickets will be shown in the profile of the traveler whose name was on the original ticket and, usually, these tickets cannot be transferred to other travelers.
NOTE: All unused airline tickets have an expiration date. Once unused tickets have expired, they cannot be used/redeemed.
To apply unused airline tickets for a future trip, please contact World Travel, Inc.:
World Travel Designated Agent Team:
Toll Free: 888-206-6044 (inside the U.S.)
Direct: 610-695-6080 (outside the U.S.)
Email: UMiami@worldtravelinc.com
World Travel 1:1 Agent Bookings
World Travel agents can assist with complex bookings, issues with a trip, or booking group travel. Booking fees are currently waived for business travel. NOTE: Agency fees for leisure air travel and companion travel will apply.
The University of Miami dedicated team are available during regular business hours from 8:30 a.m.- 8 p.m. EST, Monday through Friday (excluding holidays).
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Empowering Businesses. Rewarding Travelers.
The AAdvantage Business Program rewards eligible companies and their travelers for booking business travel on AA.com and the American app.
Better for University travelers:
- Travelers earn more Loyalty Points toward status when flying for business.
- These additional Loyalty Points can accelerate your path toward AAdvantage status.
- Continue to earn miles and Loyalty Points as an AAdvantage member.
- Switch between business and personal travel with ease on AA.com or the American app.
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For a limited time, registered travelers can enjoy an exclusive benefit:
500 additional Loyalty Points for each flight taken on American Airlines between now and February 28, 2025. These points are on top of the rewards you already earn as part of the AAdvantage program, helping you reach your travel goals even faster.
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Don't miss this chance to make your trip even more rewarding!
NOTE: You'll need to be an AAdvantage member to register. For eligibility details and more information, please visit aa.com/aadvantagebusiness.
To register your AAdvantage account, please sign up with your University of Miami email address.
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Traveling to Chicago? Southwest Airlines is committed to Chicago (Midway). Southwest offers up to 239 daily departures to 77 destinations to/from Chicago (Midway).
Book your next trip with Southwest Airlines!
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TRAVEL PORTAL Myth Buster FAQ
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Question: Who has access to the Travel Portal?
Answer: The Travel Portal can be accessed and used by any current University of Miami employee or student. Employees and students can also book travel for companions or guests in the portal. To access travel tip sheets, click here.
For more Travel FAQs, visit the Travel Portal FAQ home page.
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"A journey of a thousand miles begins with a single step."
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