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COVID-19: HR Updates

Dear colleagues,

For the past few weeks, all of us have been navigating unprecedented change at work and at home. We’ve had to pivot where, how, and when we work, while caring for our families, uncertain of how events will unfold.

I am not alone in my deep gratitude for the work all of you are doing. University leadership recognizes the challenges that each of you are facing, and we appreciate you.

As you know, we have required telecommuting arrangements to limit the number of people on our campuses to those who provide essential support to our patients, students and faculty. Whether reporting on campus or demonstrating flexibility through work at home solutions - we are all in this together. It is important that you respect your managers’ guidance and not report to campus if you are instructed to remain at home.

The health and well-being of our University community remains our top priority and our policies remain fluid as we move quickly to respond to national, state and local guidance. During times like these, some may experience worry and may need emotional support. Our Faculty and Staff Assistance Program (FSAP) is available and remains open at 305-284-6604 or visit For additional resources, please refer to the FAQs.

To support staff through these challenging times, we have communicated temporary policies in effect through April 17 that outline pay continuity provisions and enhanced sick options. These updates include guidance on telecommuting from home and are outlined in the updated FAQs.

Additionally, consistent with Miami Dade’s suspension of transit fares, UM payroll deductions for transit, tri-rail and parking will be suspended effective March 19 and until further notice. Hourly staff with deductions will see this change in their March 27 pay; exempt employees in their March month-end pay.


For employees who have transitioned to a remote work arrangement, please log in to Workday and complete the COVID-19 Telecommute Arrangement each week that you work from home. This mechanism will also allow us to retroactively provide any payments for the use of personal cell phones as appropriate. For assistance, please review the COVID-19 Telecommute Arrangement in Workday Tip Sheet.

Note: If you are working from home and are an hourly employee:

  • In Workday, please continue to input your hours as you normally would.
  • In Kronos, please contact your supervisor and/or timekeeper for alternative instructions.

If your only option while working from home is to use a personal computer, laptop, or other device, you are required to adhere to University practices and policies to maintain security on your device. Please see additional guidance and resources FAQs.

For assistance completing the COVID-19 Telecommute Arrangement in Workday or for other questions around COVID-19 temporary policies please contact your manager or HR Partner. For any technical issues including Workday, please email

I have heard stories of the resilience of our ‘Canes family in areas across the University—from those who support our students and operations to those who are caring for our patients on the front line —I appreciate your dedication and commitment to the communities we serve.

Thank you for all you are doing to keep the University operating during these challenging times.

Mary Harper Hagan

Vice President

Human Resources