--Medical Seniors Achieve 100 Percent Match to Residency Training Programs
--Remember Courtesy When Scheduling Patient Appointments over the Phone
--Web Development Group Brings New Look to Department of Medicine Web Site
--Applications Now Accepted for Admission to Grant Writing Seminar
--Office of Research Creates Listserv to Foster Interactions among Investigators
--Purchase U.S. Treasury I Bonds through University Payroll Deduction
--Contact Lens Clinic Offers Spectacular Savings through March
--Upcoming Calendar Events

FOURTH-YEAR STUDENTS BLAZE A TRAIL TOWARD
EXCELLENCE WITH 2002 MATCH DAY RESULTS
School of Medicine seniors mark another banner year with a complete match to residency training programs across the country. Each of our fourth-year students found a spot in a program of their choice, helping the Class of 2002 achieve a match of 100 percent and beat out the national percentage, which weighed in at 94 percent this year. Congratulations!

TELEPHONE COURTESY STANDARDS
OUTLINED IN CONTINUING UMMG SERIES
The continuing series on Professional Practice and Patient Access Standards of the University of Miami Medical Group (UMMG) moves on to telephone courtesy this week. Greeting: Telephone calls should be answered with a professional tone of voice, using the four-part greeting: 1.) Greeting specific time of day (e.g., "Good morning."); 2.) Department name/description; 3.) Your name; 4.) "How may I help you?" Many telephone calls are handled by the Physician Referral Office (PRO) scheduling and registration staff. For any questions concerning the PRO, contact Johanna Epstein at 305-243-7100. For questions regarding adherence to telephone standards within a department that does not schedule through the PRO, contact the departmental administrator.

DEPARTMENT OF MEDICINE
GETS A NEW LOOK ON-LINE
The Web Development Group has redesigned the Department of Medicine's web site. To view the new design and features, visit http://www.med.miami.edu.

WANT TO WRITE WINNING
GRANT APPLICATIONS?
All faculty are invited to apply for admission to the seminar "Write Winning Grants," to be presented April 29 and 30, at Bascom Palmer Eye Institute's Retter Auditorium. The sessions will be conducted by Dr. David Morrison, co-founder and partner of Grant Writers' Seminars and Workshops and also professor of basic medical science and surgery at the University of Missouri-Kansas City. Attendance at the seminar is limited. Participants will be selected through an application process, and a fee of $75 for program materials will be applied. To submit an application, contact the Division of Continuing Medical Education at 305-243-6716 or visit http://cme.med.miami.edu/symposia/attachments/GrantWriting.html to print the application form.

JOIN RESEARCH LISTSERV TO STAY UPDATED
ON COLLABORATIONS AND SHARED INITIATIVES
The Office of Research has established a listserv to foster research interactions, collaborations, equipment sharing, and sharing of research initiatives. To register for the listserv, send a request to listserv@listserv.miami.edu. Leave the subject line of your e-mail blank and type only "SUBSCRIBE RESEARCH-L" in the body of the message. If you have any questions or comments, contact Norman Altman, V.M.D., Office of Research, at naltman@miami.edu.

UNIVERSITY OFFERS I BONDS
THROUGH PAYROLL DEDUCTION
There are many attractive features of the I Bond and they are now available through payroll deduction. I Bonds are based on a straight forward idea. They are sold at face value and grow with inflation-protected earnings for up to 30 years. I Bonds are U.S. treasury securities and are backed by the full faith and credit of the United States Government. These bonds usually increase in value every month, and interest is compounded semiannually. I Bonds also are liquid and can be turned into cash after just six months. To purchase I Bonds on a continuing basis through payroll deduction, contact Lucy Warner at 305-284-3527.

MARCH MADNESS SAVINGS ARE
UNDERWAY AT CONTACT LENS CLINIC
Bascom Palmer Eye Institute's Contact Lens Service is offering a slew of savings as part of its March Madness special. UM/Jackson employees already enjoy a 50 percent discount on all contact lens services, and now can purchase Acuvue two-week lenses for just $7.50 each, after rebate. Exams are just $20 after rebate. Other deals include two boxes of Fresh Look color opaque lenses for only $49 after rebate, and when you buy three boxes of Proclear dry eye astigmatism lenses, the fourth box is free. To take advantage of these and more special discounts, visit the Contact Lens Service, located on the third floor of Bascom Palmer Eye Institute, or call 305-326-6095 to schedule an appointment.

QUESTIONS ABOUT COMPLIANCE?
TWO UM HELPLINES CAN ASSIST YOU
Medicare and billing concerns? Address questions to Third Party Reimbursement/Office of Compliance at 305-243-HELP or 877-415-HELP. For information about this helpline or training programs offered by the compliance office, contact Gemma Romillo at 305-243-5842. Research integrity concerns? Report concerns regarding research integrity and adherence to federal or University regulations directly to the Office of the Vice Provost for Research at 305-243-6415, or you can call the University's toll-free compliance hotline at 866-YOURCALL.

MARK YOUR CALENDAR!

HUMAN RESEARCH SUBJECTS
ARE TOPIC OF WEEKLY SEMINARS
The program of weekly small-group seminars on topics that pertain to the protection of human subjects continues its series on navigating IRB protocol submission this week with "Informed Consent Comprehension," presented by Kenneth Goodman, Ph.D., director of UM's Ethics Programs, March 25, noon to 1 p.m., at the Mailman Center, Room 3023. Future seminars are scheduled, featuring such topics as "History of Human Subjects Protection." The full calendar of seminars may be viewed at http://www.miami.edu/research/lectureseries. For more information or to register for any of these weekly seminars, call Katherine Morales at 305-243-2311 or e-mail kmorales@med.miami.edu. RSVP is required.

STAY OUT OF DANGER THROUGH
TRAINING ON BASIC FIRE SAFETY
Learn about the different types of fires and how to prevent them or put them out at "Basic Fire Safety," presented by the Office of Professional Development and Training. This course also will teach you what to do in case of a fire and evacuation procedures. It will be held March 25, 1 to 2 p.m., in the Dominion Parking Garage, Suite 155. A second presentation of the class will be held April 18, 10 to 11 a.m., same location. To register, call 305-243-3090 or visit http://www.miami.edu/development-training.

UM/SYLVESTER PRESENTS LECTURE
SERIES ON PROVIDING END-OF-LIFE CARE
Physicians, nurses, psychologists, and other health care professionals will learn essential clinical competencies that are required to provide quality end of life care through the EPEC Series 2002: Education on End-of-Life Care, presented by the Sylvester Comprehensive Cancer Center. A series of monthly lectures through December will address varied topics in the discipline, beginning March 26 with "Goals of Care," noon, in Sylvester Conference Room 1301. For more information or a complete schedule of lectures, contact Abby Walker at abby@miami.edu.

LEARN TO PROTECT YOURSELF FROM VIOLENT
CRIME AT WELLNESS SELF-DEFENSE COURSE
Sign up now for the S.A.F.E. National Self-Defense Institute Program and learn the skills to protect yourself from violent crime. The course will be held March 28, noon to 1:30 p.m., and will teach you how to reduce your risk, avoid dangerous situations, and use simple strategies that can help you avoid being attacked. You also will learn life-saving techniques on how to save yourself if you do become a victim. The registration fee is $5 and the deadline for registration is March 26. Call Jennifer Pinto or Zelda Calvert at 305-243-3209 to enroll.

DISCOVER THE FOUNTAIN OF YOUTH AT
OB/GYN'S MENOPAUSE SUPPORT SERIES
Register now for the Menopause Support Series, presented by the Department of Obstetrics and Gynecology. The series is a two-day interactive seminar geared toward middle-aged women who are beginning to deal with the stresses of menopause and will provide information on physical and emotional aspects of menopause, along with education on the various therapeutic options available. Certified menopause clinicians R. Wayne Whitted, M.D., and Paul Pietro, M.D., along with Vicki Colburn, R.N., all of the Department of Obstetrics and Gynecology, will conduct the program on March 28 and April 11, 6 to 9 p.m. each day, at Jackson South Community Hospital, 9333 SW 152nd Street, Miami. The cost is $25, which includes dinner, and seating is limited, so RSVP today. To reserve your space, call 305-585-5611.

PROFESSIONAL DEVELOPMENT OFFERS TRAINING
PROGRAM ON SHIPPING INFECTIOUS SUBSTANCES
This training program is required for all employees who are involved in the shipment of infectious substances or samples that contain potentially infectious substances such as blood, tissue, and human or animal body fluids. "Shipping Infectious Substances" will be held on March 29, 9 a.m. to noon, at the Dominion Parking Garage, Suite 155. For more information or to register, call Professional Development at 305-243-3090 or visit http://www.miami.edu/development-training.

ETHICS SEMINAR DISCUSSES CLINICAL
RESEARCH AND CONFLICTS OF INTEREST
The Dialogues in Research Ethics series presents its next installment, "Conflict of Interest in Clinical Research," on March 29, noon, at the VA Medical Center, Room 207 (across from the library). Robert Walker, M.D., associate professor of medicine at the University of South Florida, will discuss the researcher's choice between avoiding conflicts of interest or working to manage them with appropriate policies and oversight. He also will review the potential for damage involved with conflict of interest, along with current approaches to reducing its influence on clinical research. Lunch will be provided. For more information, call the UM Ethics Programs at 305-243-5723 or e-mail ethics@miami.edu.

SHOW YOUR STAMINA
FOR BREAST CANCER RESEARCH
Challenge yourself and celebrate life April 19 - 21, at the Avon Breast Cancer 3-Day walk from Boca Raton to Miami. While walking and camping for three days and two nights, participants will be raising dollars to fund access to care and find a cure for breast cancer, which is the mission of the Avon Breast Cancer Crusade. The park opens and registration begins on April 19 at 8 a.m., followed by an opening ceremony at 9 a.m. Walkers pay a $75 participation fee, while crew members, who eat and camp overnight with the walkers, pay $150. There is no cost to half- and full-day volunteers, whose help primarily is needed at the opening and closing ceremonies. If you want to join the UM/Sylvester team as a walker, or sponsor one of the walkers, call Susan Martin at 305-243-4909. If you are willing to serve as a crew member or volunteer, call Sue Radcliffe at 305-243-3663 for more details. UM/Sylvester will pay the fees for all crew members.

VOLUNTEERS NEEDED FOR GOLF CLASSIC
TO BENEFIT UM PEDIATRIC RESEARCH
The Department of Pediatrics will host the second annual Children's Million-Dollar Celebrity Golf Classic at the Doral Golf Resort and Spa, April 26 - 28. This tournament is geared toward business and professional leaders in the community to generate support for clinical and medical research programs housed in the School of Medicine's Batchelor Children's Research Institute. Hundreds of volunteers are needed for the event's Nike Golf Ball, a fashion show and related auctions, as well as for both days of the tournament. If you are interested in volunteering, contact the Department of Pediatrics Development Office at 305-243-3956 or e-mail Evntures@aol.com.

TEAM UM RECRUITS YOU TO JOIN PRESIDENT
SHALALA FOR THE 2002 CORPORATE WALK/RUN
Join Team UM for fitness and fun at the 18th annual Corporate Walk or Run. Mark your calendar and plan to attend this fun event on May 2, beginning at 5:30 p.m. at Bayfront Park in downtown Miami. This is a great teambuilding opportunity for you and your co-workers as well as a chance to "rub elbows" with University President Donna E. Shalala. The department with the most participants (family and friends are welcome) will win a pizza party, compliments of Pizza Hut. The cost is $16 if registration is received on or before April 14. Your entry fee includes the race, two T-shirts, and a post-race party. All proceeds benefit the Leukemia Society of America. If you have not received an application, logon to www.miami.edu/wellness or call 305-243-3209.