--UM/Sylvester and Jackson Get Nod from Avon Foundation to Carry on Crusade
--Sexual Assault Awareness Day Declared in Miami-Dade and around the State
--Behavioral Science Program Brings Disciplines Together to Discuss Spirituality
--Summary Annual Reports for Fiscal Year 2001 Available on Benefits Web Site
--Research Listserv Provides Support for Collaborations and Shared Initiatives
--Upcoming Calendar Events

FINAL INSTALLMENT OF UMMG PATIENT SERVICE
STANDARDS REVIEWS RULES FOR TRANSFERRING CALLS
The University of Miami Medical Group (UMMG) continuing series on Professional Practice and Patient Access Standards (PPPAS) concludes this week with final guidelines for telephone procedures, focusing on transferring calls. When transferring calls during normal business hours, patients will be connected to a live person. Calls should not be transferred to a voicemail box without the patient's permission. If the call cannot be transferred, the patient should be given appropriate phone numbers and the name of a contact person (if known) for follow-up at a later time. If your department would like to schedule a review of these or any other Professional Practice and Patient Access Standards with Minor Anderson, managing director of the UMMG, and Leo Twiggs, M.D., PPPAS committee chairman, call 305-243-7100. For questions on physician compliance with these standards, contact Dr. Alan Livingstone at 305-585-1284. For staff compliance issues, contact Anderson at 305-243-7100.

AVON CALLING: UM/SYLVESTER AND
JACKSON JOIN IN BREAST CANCER CRUSADE
The Avon Foundation granted $500,000 this week to UM/Sylvester and The Taylor Breast Health Center at Jackson Memorial Hospital in support of projects geared toward research, diagnosis, treatment, and education of women in underserved communities. Judith Hurley, Ph.D., director of oncology clinics at Jackson and a member of the breast cancer site-based disease group at UM/Sylvester, was named as the primary beneficiary to head the project. The gift stems from the Avon Breast Cancer Crusade, an initiative with the mission of funding access to care and finding a cure for breast cancer.

COUNTY COMMENDS UM/JACKSON RAPE
TREATMENT CENTER FOR DEDICATED SERVICE
Miami-Dade County Commissioner Natacha Seijas declared April 17 as Sexual Assault Awareness Day across the state, honoring the Rape Treatment Center at UM/Jackson for its work in treating, educating, and preventing sexual assault throughout South Florida. Since its establishment in 1974, the center has treated more than 45,000 victims of sexual assault. Karen Simmons, M.D., director of the Rape Treatment Center, received a proclamation from Commissioner Seijas on April 17, in recognition of the center's commitment.

SAVE THE DATE FOR INTERDEPARTMENTAL
DISCUSSION OF SPIRITUALITY IN MEDICINE
Join the Behavioral Science Program of the Department of Family Medicine and Community Health, along with several other disciplines, for an Interdepartmental Academic Day to address "Spirituality and Medicine." A primary aim of this conference is to help physicians and other health care workers discuss and learn about the beneficial uses of spirituality in medical settings, such as pediatrics, ob/gyn, and addiction psychiatry. Robert Schwartz, M.D., professor and chairman of the Department of Family Medicine and Community Health, and Carl Eisdorfer, Ph.D., M.D., professor and chairman of the Department of Psychiatry and Behavioral Sciences, will be among the members of a faculty panel that will address aspects of spirituality covered at the conference. The event will be held May 29, 8 a.m. to noon, in Jackson's Diagnostic Treatment Center, Room 270. No RSVP or registration fee is required, but please arrive early. For more information, contact Heidi Stanley, Ph.D., clinical assistant professor and director of the Behavioral Science Program, at 305-243-2872 or hstanley@med.miami.edu.

SIGN UP FOR RESEARCH LISTSERV TO
STAY UP-TO-DATE ON SHARED INITIATIVES
The Office of Research has established a listserv to foster research interactions, collaborations, equipment sharing, and sharing of research initiatives. To register for the listserv, send a request to listserv@listserv.miami.edu. Leave the subject line of your e-mail blank and type only "SUBSCRIBE RESEARCH-L" in the body of the message. If you have any questions or comments, contact Norman Altman, V.M.D., senior associate dean for research, at naltman@miami.edu.

GO ON-LINE TO VIEW UNIVERSITY'S
FY2001 SUMMARY ANNUAL REPORTS
The Summary Annual Reports for the UM group health insurance plan, group dental plan and group life and accidental death and dismemberment plan are complete for the period beginning June 1, 2000 and ending May 31, 2001. To review the Summary Annual Report for the group health plan, visit http://www.miami.edu/benefits/pdf/medical.html. For the group dental plan, visit http://www.miami.edu/benefits/pdf/dental.html. For the group life and accidental death and dismemberment plan, visit http://www.miami.edu/benefits/pdf/ad&d2001.html. You also may go to
http://www.benefits.miami.edu, and click on "Summary Annual Reports."

QUESTIONS ABOUT COMPLIANCE?
TWO UM HELPLINES CAN ASSIST YOU
Medicare and billing concerns? Address questions to Third Party Reimbursement/Office of Compliance at 305-243-HELP or 877-415-HELP. For information about this helpline or training programs offered by the compliance office, contact Gemma Romillo at 305-243-5842. Research integrity concerns? Report concerns regarding research integrity and adherence to federal or University regulations directly to the Office of the Vice Provost for Research at 305-243-6415, or you can call the University's toll-free compliance hotline at 866-YOURCALL.

MARK YOUR CALENDAR!

NUCLEAR TERRORISM
CONFERENCE POSTPONED
The Department of Radiation Oncology's CME program entitled Nuclear Terrorism: Are You Ready?, originally scheduled for April 19-20, has been postponed. The new dates will be posted as soon as available. For more information, call 305-243-6716, e-mail oreyes@med.miami.edu, or visit cme.med.miami.edu.

BALANCE YOUR WORKLOAD EFFICIENTLY
WITH EAP SEMINAR ON TIME MANAGEMENT
Do you have a hard time keeping up on the job? Does your inbox keep piling up with no end in sight? You could benefit from learning some time management skills. The Employee Assistance Program offers relief with "Time Management," April 22, 12:30 to 2 p.m., in the Dominion Parking Garage, Suite 155. Participants will learn how to use values in setting priorities, decision-making techniques, and how to use time to the best advantage. To register, call 305-284-6604.

GET THE SCOOP AT
TRAVEL FAIR 2002
Come meet the University's authorized travel agencies, preferred car rental companies, and hotel and airline representatives at the Travel Management Department's annual Travel Fair, April 23, 11 a.m. to 2 p.m., at Jackson's Diagnostic Treatment Center, Room 259. Hotel, car rental, and airline prizes will be awarded throughout the day. Stop by the Travel Management booth for more program information. Contact Alex Madrigal at 305-284-1087 or via e-mail at mailto:alex@miami.edu for more details, or visit http://www.miami.edu/UMH/CDA/UMH_Main/1,1770,2386-1;2590-2;745-3,00.html.

HUMAN RESEARCH SUBJECTS
ARE TOPIC OF WEEKLY SEMINARS
A program of weekly small-group seminars on topics that pertain to the protection of human subjects in research continues April 23, with "History of Human Subjects Protection," presented by Jeff Brosco, M.D., Ph.D., assistant professor of pediatrics, noon to 1 p.m., at the Mailman Center, Room 3023. Future seminars continue through December, featuring such topics as "Pregnant Women as Subjects." The full calendar of seminars may be viewed at http://www.miami.edu/research/lectureseries. For more information or to register for any of these weekly seminars, call Katherine Morales at 305-243-2311 or e-mail kmorales@med.miami.edu. RSVP is required.

PROFESSIONAL DEVELOPMENT HELPS YOU
GET READY TO CLOSE OUT THE FISCAL YEAR
Are you ready for year-end closing? The Office of Professional Development and Training presents "Year-End Survival Kit Training" to enhance your understanding of the University's year-end process. Obtain important information on year-end closing procedures, general deadlines, tools to reconcile your accounts, dates for subsystem deadlines, and year-end key contacts. The course will be held April 25, 9 a.m. to noon, in the Dominion Parking Garage, Suite 155. A second presentation of the course will be held April 30, same time and location. For more information or to register, call 305-243-3090, or visit www.miami.edu/development-training.

TEAM UM RECRUITS YOU TO JOIN PRESIDENT
SHALALA FOR THE 2002 CORPORATE WALK/RUN
Join Team UM for fitness and fun at the 18th annual Corporate Walk or Run. Mark your calendar and plan to attend this fun event on May 2, beginning at 5:30 p.m. at Bayfront Park in downtown Miami. This is a great teambuilding opportunity for you and your co-workers as well as a chance to "rub elbows" with University President Donna E. Shalala. The department with the most participants (family and friends are welcome) will win a pizza party, compliments of Pizza Hut. Registration is $23. Your entry fee includes the race, two T-shirts, and a post-race party. All proceeds benefit the Leukemia and Lymphoma Society. To register, call 305-666-RACE.

CRUISE FOR A CAUSE AT LUNCHEON
TO BENEFIT TRANSPLANT FOUNDATION
Sign up now to "share life, share love, and share the message" at an organ donor awareness luncheon presented by the Transplant Foundation, Inc., an affiliate of the School of Medicine. The Lyn Pimentel CRUISEade for Life will be held May 18 aboard Carnival Cruise Line's Imagination out of the Port of Miami and will feature a cocktail reception, luncheon, and the Children's Parade of Life. Registration is $55 per person and must be submitted by May 3. To RSVP or for more information, call 305-243-7591 or 800-533-3172.